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  1. In the log file dialog box, click Save. The log file opens as HTML text in a new browser window.
  2. Use your browser menu to save the file on your computer.
  3. Close the browser window; then click Cancel to close the log file dialog box.

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Installation

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Installation
About the

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Installation tab

Through the Setup tab, you can view and manage various setup functions:

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AddingApplication

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The Instances & Clusters view allows you to install, edit, and uninstall Precise agents to monitor instances and clusters. Additionally, you can set instance AppTiers and set custom columns for instances and clusters.

For more details about installation, see the Precise Installation Guide.

The Instances & Clusters view is divided into two areas - the Instances & Clusters tree area and the Main area. The Instances & Clusters tree area displays information regarding the filtered group type of instances or clusters selected in the Instances & Clusters tree area. The Main area lists all the instances or clusters that are monitored for the selected filtered group.

About viewing and managing instances and clusters

The Instance & Clusters tree (on the left) filters to display instances and clusters by the following group options:

  • Nodes
  • Monitored servers (only for instances)
  • Actives (only for instances)
  • Technologies
  • Environments

Each of these filter options can also display sub-filter options. The Filtered Instances or Clusters table (on the right) displays the details for all or selected instances or clusters.

The Filtered Instances or Clusters table, in the Main area, displays information in different columns for each instance or cluster.

  • Instance. Name of the monitored instance (for instances only).
  • Cluster. Name of the monitored cluster (for clusters only).
  • Technology. The technology of the monitored instance or cluster.
  • Monitored Server.  Name of the monitored instance’s server (for instances only).
  • Environment (AppTier). Name of AppTier and the environment.
  • Node. Name of the node.
  • Action Items. Indicate whether there are pending action items for this instance or cluster. The indication can be one of the following:
    • Empty. No pending action items.
    • Green exclamation mark. Pending action items exist.
    • Red exclamation mark. Blocking pending action items.
  • Active. Indication of whether the instance is active or only showing historical data (for instances only).

    Info

    An empty column indicates that the instance is active and monitored. A special icon will indicate when monitoring for the instance is disabled.

  • Instances #. Number of instances in the cluster (for cluster only).
  • Instances. List of names of the instances in the cluster (for clusters only).

    Info

    If the list exceeds the space allowed, hover over the column and a tooltip will appear with the complete list of instances.

Additional columns are displayed depending on the selected technology:

Table 3-9 Additional columns

TechnologyColumn nameDescription
OracleDatabase IDThe ID of the database.
WebWeb server typeThe type of the Web server.
WebServer-side installed indicationAn indication if the server-side is installed.
WebClient-side installed indicationAn indication if the client-side is installed.
J2EEJ2EE typeThe J2EE type.

You can control the way data is displayed in the table. See “About sorting data” on page 184.

Managing instances and clusters

Depending on the chosen entity (instance or cluster) in the Instances & Clusters tree, a different set of buttons appear at the bottom of the Display Instances & Clusters table. The following table describes the activities that can be performed with the buttons:

Table 3-10 Display Instances & Clusters buttons

EntityButtonDescription
InstanceAdd InstanceAdd a new instance. For more information about the installation, see the Precise Installation guide.
InstanceEdit

Edit the selected instance. If the instance is part of a cluster, the edit button is disabled and editing is done by selecting the cluster and clicking Edit. For more information about the installation, see the Precise Installation Guide.

InstanceDelete

Delete the selected instance from the Display Instances & Clusters table and invoke the uninstall process for the instance. For more information about the installation, see the Precise Installation Guide.

InstanceSet AppTierAssign the instance to an AppTier. See Setting AppTiers.
InstanceCustomize Columns

Customize the columns for one or more instances. See Customizing column headers and their values for instances.

ClusterAdd Cluster

Add a new cluster. This can only be performed for J2EE, Web, and Oracle. For more information about adding a new cluster, see the Precise Installation Guide.

ClusterEdit

For J2EE and Web , this button opens the Add Servers window within the cluster installation. For Oracle , this button opens the Add New Oracle Cluster window.

ClusterAdvanced Edit

This button opens the Instance Properties window in the Install Web Cluster process from within you can click Advanced to change the properties. This button is only enabled for Web technology.

ClusterSet AppTierAssign the cluster to an AppTier. See Setting AppTiers.

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An AppTier is an application tier in your environment; Precise agents monitor, process, and communicate performance-related information for that tier. An AppTier can consist of one or more instances or clusters of the same technology.

The Instances & Clusters view lets the user assign an instance or cluster to one or more AppTiers. Notice you cannot assign an instance or cluster to more than one AppTier that belongs to the same environment.

By default, an AppTier carries the name of its technology (such as ‘Oracle’). You can set the AppTier name to another significant name to be able to distinguish between different AppTiers.

To set AppTiers in the Display Instances & Clusters table

  1. On the Instances & Clusters view, select one instance or cluster from the Filtered Instances or Clusters table and click Set AppTiers. A check mark in an instance or cluster row, to the left of the Environment column, indicates whether this instance or cluster is part of this environment.

    Info

    To enable this button, you must select only one instance or cluster.

  2. You can change the instance or cluster AppTier name by selecting an environment row, and clicking change AppTier.
  3. Click OK to save the instance's or cluster’s AppTiers setup, or Cancel to close the dialog box without saving.

    Info

    Any AppTier change performed on an instance which is part of a cluster, is automatically applied to all instances of that cluster.

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AddingApplication
Adding a new application

On the Installation tab, you can add a new application to the Precise system.

To add a new application

  1. On the Installation view, click Add.
  2. In the Add Application dialog box, enter the application name and select a node from the list.
  3. Click OK to apply your settings, or click Cancel to close without saving the settings.

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EditingApplication
EditingApplication
Editing an existing application

You can edit existing application via the Edit dialog box. In the Edit dialog box, you can perform any of the following editing options:

  • To edit an existing application, in the Applications list, select the application you want to edit, and then click Edit.
  • To rename an existing application, in the Applications Installer dialog box, click Rename the Application Name, and then click Finish to save the new name or click Cancel to close without saving.

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CustomizingColumns
CustomizingColumns
Customizing custom columns in the application

You can customize the application's column headers and their contents as displayed on the application's table in both AdminPoint and StartPoint.

To customize column headers on a table

  1. Click AdminPoint > Intallation tab.
  2. Select the application, and then click Customize Columns.
  3. Click OK to save the customized columns settings, or click

You can customize the header and the value you want displayed on the Filtered Instances table.

To customize column headers for instances

  1. Select one or more instances for which you want to set their custom columns.
  2. In the Instances view, click Customize Columns.
  3. Type the values you want to set for the selected instances or select one of the available values in the combo. You can select Do not change to leave the current value.
  4. You can (optionally) change the columns headers name by clicking the Change Column Names button.
  5. Click OK to save the customized columns setting, or Cancel to close the dialog box without saving.

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  1. Go to https://precise.secure.force.com and locate the desired update.
  2. Download the update to a local directory on the computer from which you run the Precise StartPoint GUI.
  3. Go to AdminPoint > Setup Management > Updates.
  4. In the Updates view, click Apply updates. The Update Installation wizard appears.
  5. In the “Select Updates” screen, locate the desired update in the Available Updates table. If the update does not appear, click Add Update and enter the file path from the folder you downloaded the update to. Alternatively, click the browse button, select the path, and click OK. The update now appears in the Available Updates table.

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    For more information regarding a specific update, see the Description area at the bottom of the screen. To view all information for the update, scroll down or click the expand icon at the top right of the area to open a new window with the information.

    Selecting an update to appear in the Available Updates table does not apply the update. The update application process begins only after the servers have been selected.

  6. Select the desired update in the Available Updates table and move it to the Updates to Install table using the arrows between the two tables.

    Info

    If there is a newer update that contains the update you selected, the newer update will be selected and appear in the Available Updates table.

  7. Click Next. The Select Servers screen appears, displaying all servers and their update status.
    By default, all the servers will be selected to be updated. You can choose to exclude servers from the application process at this time by removing the selection mark next to them.

    Info

    In some cases, applying the update to one server will only be allowed if another server is updated at the same time. In these cases, you will be prompted to include the relevant servers in the selection to be updated.

  8. Click Next. The update application “preparing” phase begins. If there are pre-action items to be executed, they will appear on the screen and must be completed to continue to the update application “applying update” process. Perform these action items.
  9. Once all pre-action items are completed, the update application process will resume. If there were no pre-action items, the update application process will automatically continue.
  10. The “Applying Updates” screen appears, displaying an update application process progress bar for each server.
  11. After the update application is complete, post-action items will appear on screen. Perform these action items. You can decide to perform these action items at a later stage.

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    If there are no pre- or post-action items, the wizard will automatically move from through the “Preparing”, “Pre Action Items”, “Apply update”, and “Post Action Items” screens.

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  • On the AdminPoint screen, click Setup>Nodes Management > Nodes.

The Display Nodes table displays a list of installed nodes. You can add a new Framework node to the list, rename, or remove a Framework node from the list.

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