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Enable the TCP ports that are marked as 'external' in the above table, if your environment is firewall-protected. See Advanced Adding Serversadding servers for information on how to change ports, if this port range is already in use. If you changed the ports on the previous version, they will not be changed after the upgrade. Make sure that the port of the NetBios is opened, if you want to monitor SQL Server instances remotely and you have a firewall between the local and remote servers. |
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- When performing an upgrade:
Table 12 Prerequisites
Application Needed Downtime Permissions J2EE
Restart of the monitored application server after installing the upgrade patch on its server.
Permission to use the operating system user of the Web/application server.
Web
Restart of the monitored application server after installing the upgrade patch on its server.
Permission to use the operating system user of the Web/application server.
Tuxedo
If the CORBA Interceptor DLL has been deployed, the Tuxedo domain will need to be shut down for the duration of the upgrade on the Tuxedo server.
- When performing an installation:
Table 13 Prerequisites
Application Needed Downtime Permissions Manual actions J2EE
Restart of the monitored application server after installing the agent for it.
The Web/application server operating system user must have permission to read/write from the Precise installation directory (a.k.a. the <i3_root> directory) and all of its sub folders.
It is therefore highly recommended that the Precise operating system user shares the same group as the Web/application server operating system user.
Web Restart of the monitored application server after installing the agent for it.
The Web/application server operating system user must have permission to read/write from the Precise installation directory (a.k.a. the <i3_root> directory) and all of its sub folders.
It is therefore highly recommended that the Precise operating system user shares the same group as the Web/application server operating system user.
To be performed using the operating system user of the Web/application server at the end of the the installation process, before terminating the downtime:
- Editing the Web/application server configuration files (e.g.
server.xml,httpd.conf, etc.) - For monitoring a J2EE application the additional actions will also be required:
- Editing the application server startup script for adding Precise classes to the JVM classpath.
- Editing the Web descriptor (
web.xmlinside WAR or EAR) of the application.
- Editing the Web/application server configuration files (e.g.