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In order to install the SQLsafe Backup Agent remotely, the computer from which you install SQLsafe must have a version of SQL Server already installed. For more information, see the software requirements.

Table Restore wizard is no longer available in SQLsafe version 6.0 or later

To restore objects and data from your backup files, use the new Idera SQL virtual database tool. For more information, see Recover objects using SQL virtual database.

FIPS-compliant encryption no longer requires additional software when installing SQLsafe version 6.0 or later

In a FIPS-compliant environment, SQLsafe uses only FIPS-compliant algorithms to encrypt your backup files. These encryption methods do not require any additional software. For more information, see   Ensure FIPS compliance.

Upgrade any Backup Agents that perform TSM backups

Due to the extensive TSM enhancements included in SQLsafe 6.4 and later, older Backup Agents are not compatible with 6.4. To ensure you can continue backing up your SQL Server data to TSM, upgrade any Backup Agent that is used to perform TSM backups in your environment.

64-bit users need additional steps to install reports

Users with 64-bit installations must follow different steps to install reports. For more information, see Idera solution 3891, "Where do I find the SQLsafe reports," in the knowledge base at our our

Newtablink
aliasCustomer Service Portal
urlhttp://www.idera.com/support/faq
  (https://www.idera.com/support/).

SQLsafe 4.0 users who upgrade to SQLsafe 7.1 or newer cannot use existing backup policies as part of new restore policies 

SQLsafe 4.0 users who upgrade to SQLsafe 7.1 or newer receive error messages if they attempt to create and then run a restore policy that includes a backup policy created on the earlier version of SQLsafe.  

SQLsafe Management Service logging multiple grooming events per day 

Some users may notice the SQLsafe Management Service logging multiple grooming events in the Windows Application log each day. SQLsafe should be logging only one such event per day.  

Attempting to restore a database from the list of backups on the SQL Server details page fails 

A failure results when you attempt to restore a database file by right-clicking a file backup in the Backup/Restore Operation Status list and select select Restore Database. To avoid this issue when restoring a file backup, click Restore > Database Files   from the menu and complete the available restore wizard. You can also access the wizard from the Servers tree by right-clicking the appropriate SQL Server instance and selecting  Restore Database(s) Files   .  

InstantRestore performance is affected by whether the SE_MANAGE_VOLUME_NAME privilege is on your SQL Server 

Enabling the SE_MANAGE_VOLUME_NAME privilege for your SQL Server account improves general SQL Server file I/O performance as well as SQLsafe InstantRestore. If this privilege is not enabled for the SQL Server Service, InstantRestore performance could be negatively impacted, just as with SQL Server itself. The degree of impact varies depending on environmental conditions. For  For more information about SQL Server Instant File Initialization, see the Microsoft Knowledge Base article located at

Newtablink
aliashttp://msdn.microsoft.com/en-us/library/ms175935.aspx
urlhttp://msdn.microsoft.com/en-us/library/ms175935.aspx
  

InstantRestore appears to stall when restoring databases that contain read-only file groups 

SQLsafe 7.0 Beta hydration appears to stall at 99% complete when restoring databases that contain read-only file groups. SQL Server triggers InstantRestore hydration when it performs read/write I/O on the database files. Because SQL Server does not perform read/write I/O on the read-only files, hydration does not begin. Eventually, hydration begins when SQL Server performs read I/O on the files. You can deleted the database if you experience this issue.  

Adding a new drive requires you to restart the InstantRestore Service 

When you add a new drive to a server, you must restart the SQLsafe Filter Service to make sure that the SQLsafe Filter driver is attached to the new drive. When the SQLsafe Filter Service starts, it attaches the SQLsafe Filter driver to all the fixed drives on the server. If you add a new drive after the service starts, the driver is not attached and any files created on this drive during InstantRestore do not function correctly. To avoid this issue, simply restart the SQLsafe Filter Service after adding any new drive.  

Not all files are removed when you delete a database restored using InstantRestore 

Some files may remain after you attempt to delete a database previously restored using the InstantRestore feature. In most cases, you can manually delete these mdf, ndf, ldf, and vbm files. If the files are locked, restart either the SQLsafe Filter Service or the SQL Server Instance and then delete the files manually.  

Offline SQLsafe Web Help may display a blank page 

Some users experience a blank page when pressing F1 and using the offline SQLsafe Help. If this issue occurs, access the online version of SQLsafe Help at

Newtablink
aliashttp://www.idera.com/help/sqlsafe/7-1/web/default.htm
urlhttp://www.idera.com/help/sqlsafe/7-1/web/default.htm

SQLsafe Backup Agent may stop unexpectedly

The SQLsafe Backup Agent may stop unexpectedly and SQLsafe displays an error similar to, ".NET Runttime version 2.0…-Fatal Execution Engine Error." Microsoft recommends that users make sure that their environments include the following patches:

  • Windows 2003: 
    Newtablink
    aliashttp://support.microsoft.com/kb/2518864
    urlhttp://support.microsoft.com/kb/2518864
  • Windows 2008 R2/Windows 7: 
    Newtablink
    aliashttp://support.microsoft.com/kb/2518869
    urlhttp://support.microsoft.com/kb/2518869

Importing backup archive sets may result in an error

SQLsafe may experience an issue when you attempt to import backup archive sets into your Repository.

Logins data archived only on Full backups

SQLsafe archives Logins data only when you perform a Full backup. SQLsafe does not archive this data when you perform a Differential or Log backup. You can restore Logins data only when you use a single backup set. When you specify multiple backup sets such as Full, Differential, and Log, you cannot restore Logins data.

Policy views may be blank after upgrading to version 6.6

The new granular alert notifications available in version 6.6 provide more detailed feedback about policy compliance and status. Because policy jobs created with SQLsafe 6.4 or earlier do not support this feature, the Management Console policy views will not display compliance status related to previous backup or restore operations. Instead, the policy views will track the policy status from the time you upgraded.

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To see the status of previous backup and restore operations, use the

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backup/restore operation status pane

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on the instance and database status views.

No Restore Policy support for backup files stored on TSM Servers

The SQLsafe 6.6 Restore Policy does not support restoring a database from a backup file stored on a TSM Server.

Metadata for SQL virtual database is not generated

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