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IDERA strives to ensure our products provide quality solutions for your SQL Server needs. The following known issues are described in this section. If you need further assistance with any issue, please contact Support (www.IDERA.com/support).

Known Issues for 8.5

Installation

  • The installation of SQL Safe Backup fails in scenarios where an existing SQL Safe database already exists.
    To avoid a failure, make sure that the specified name of the SQL Safe repository database matches the existing database.

SQL Safe Backup Agent

  • When deploying the SQL Safe Backup Agent components from the SQL Safe Management Console, an error message appears indicating an installation failure. Refreshing the SQL Server instance will detect if the SQL Safe Backup version or the deployment was successful. Deployments of the SQL Safe Backup Agent components from the SQL Safe Web Console does not present this issue.

Policies

  • The SQL Safe Management Console can become unresponsive when editing a policy that contains a server where the SQL Safe Backup Agent is unreachable.

Backup

  • SQL Safe Backup Policies only supports availability groups where the Backup preferences are configured for the Primary Replica. If configured with any other option, Full Backup operations will result in an error when running against any Secondary Replica.

Known Issues for 8.4.2

Installation

  • The SQL Safe Filter Service and SQL Safe OLR Service can be installed on Windows version 10 and later once you disabled the Secure boot (in the VM properties for a VM or the BIOS settings for a physical machine).

Object Level Recovery

Known Issues for 8.4.1

Native Backup

  • When submitting an ad-hoc native backup operation against SQL Safe Agents prior to 8.4 version, the operation will not perform any work. Native backup operations are only supported for SQL Safe Backup Agents 8.4 version and later.

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