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IDERA strives to ensure our products provide quality solutions for your SQL Server needs. The following known issues are described in this section. If you need further assistance with any issue, please contact 

Newtab2
aliasSupport
urlhttps://www.idera.com/support/supportplans
.

Known Issues for 8.6.1

Management Service

  • The Management Service may leave open SQL Server connections in an 'sleeping' state, until the SQL Server or SQL Safe Management is restarted. In extreme cases, the number of open connections may cause the number of concurrent connections to reach the maximum allowed by SQL Server. Please contact Support for further assistance.

Policies

  • Email notifications are not sent for Restore policy failures. Please contact Support for further assistance.
  • When creating a restore policy from a cloud backup, specifying the Temporary Download Location path may produce an error if the SQL Server is a named instance. Please contact Support for further assistance.

Restore

  • After a successful restore using the 'Change Path' option to change the data and log file paths, the 'Restore Again' feature does not show the altered paths.
  • When performing restore operations from Microsoft Azure Cloud with T-SQL and CLI commands, the WITHMOVE option is broken.
    The error presented is: 
         Value cannot be null.
         Parameter name: sqlUsername

Known Issues for 8.6

Backup

  • When saving native format SQL Server backups and storing to Azure cloud storage, customers need to confirm that their Azure accounts are of the type "General Purpose". This is not a SQL Safe Backup limitation but a Microsoft mandate, please refer to the 
    Newtablink
    aliasMicrosoft Support document
    urlhttps://support.microsoft.com/en-in/help/3177997/backup-to-url-fails-with-nonrecoverable-i-o-error-3271-in-sql-server
    .
  • On SQL 2012 instances, databases may be skipped from jobs without displaying its skipped status or an error in the Policy Status view. Please contact Support for further assistance.

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