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Title:
Uptime Infrastructure Monitor Knowledge Base
Author:
Nadja Pollard
Jul 30, 2024
Last Changed by:
Nadja Pollard
Aug 01, 2024
Tiny Link:
(useful for email)
https://wiki.idera.com/x/fSoF_AI
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Children (406)
Page:
/var/adm/messages kernel: cdrom: open failed
Page:
Access the Applications dashboard without logging in
Page:
Active Directory or LDAP authentication troubleshooting
Page:
Active Directory service monitor example
Page:
Adding a firewall rule to open port 9998 for Linux agent
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Adding multiple systems from the command line
Page:
Adding or updating a license key
Page:
Adding Uptime Infrastructure Monitor port exceptions to Windows firewall
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Adding virtual input/output LPARs to Uptime Infrastructure Monitor
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Adjusting the Java heap size on Uptime Infrastructure Monitor 5 & 6
Show all...
Page:
Agent-based monitors are not working on my ESX hosts
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Agentcmd logging info interferes with custom monitor output
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Agentcmd redirect log info to logfile rather then standard out
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Agent does not start in daemon mode on SLES
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Agent install file is corrupt after download
Page:
Agent not responding after IP or hostname change
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Agent rpm install error_ unpacking of archive failed on file
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Agent running wrong custom script
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AIX agent error - sar: Error 0
Page:
AIX agent installation error - sar: time change not positive
Page:
AIX agent pstat not working on 64-bit OS versions
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AIX performance metrics
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AIX pSeries LPAR performance metrics
Page:
All PING monitors failing or performance slow on LINUX
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Apache access.log file size keeps growing
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Apache sess_ (session) files
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Application availability does not match average status of service monitors
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Are service monitor passwords encrypted?
Page:
Automatically restarting a Windows service
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Backing up and recovering Uptime Infrastructure Monitor
Page:
Bad data returned to SQL Server Monitor from agent
Page:
Can't access Windows installer service
Page:
Can't add HMC managed server to Uptime Infrastructure Monitor
Page:
Can't generate graphs from Internet Explorer or FireFox
Page:
Can I add an SNMP device as a Net-SNMP agent?
Page:
Can I add a system to a maintenance window that has already started?
Page:
Can I bind the Uptime Infrastructure Monitor agent to a specific interface?
Page:
Can I monitor root file system capacity on ESX servers?
Page:
Can I push install the Windows agent on servers?
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Can I remove outages from SLA reports?
Page:
Can I run two monitoring stations on the same server?
Page:
Cannot log in to Uptime Infrastructure Monitor
Page:
Can Uptime Infrastructure Monitor and the database run on different operating systems?
Page:
Can Uptime Infrastructure Monitor database monitors run stored procedures?
Page:
Can Uptime Infrastructure Monitor send SMS alerts?
Page:
Changing a monitored host's IP address
Page:
Changing Global Scan performance thresholds
Page:
Changing Linux agent port or permissions
Page:
Changing RSS proxy information
Page:
Changing SNMP monitor values from STRING to INT to allow graphing
Page:
Changing the default host check
Page:
Changing the default service monitors (PING or UPTIME)
Page:
Changing the Windows agent port
Page:
Common email address formats for pager notifications
Page:
Common licensing problems and solutions
Page:
Common user agent strings
Page:
Configuration and performance metrics for network devices
Page:
Configuring allowed TLS versions and ciphers for the monitoring station and agents
Page:
Configuring daily, weekly, and monthly monitoring
Page:
Configuring PSK for agents
Page:
Configuring SQL Server ports
Page:
Configuring Uptime Infrastructure Monitor to send alerts based on monitor status
Page:
Configuring Uptime Infrastructure Monitor to send alerts with a hosted Exchange server
Page:
Connecting to the Uptime Infrastructure Monitor DataStore via ODBC
Page:
Contributing plugins for Uptime Infrastructure Monitor
Page:
Converting the Uptime DataStore from MySQL to SQL Server
Page:
CPU utilization not matching Linux OS output
Page:
Creating an action profile recovery script
Page:
Creating an action profile to start any Windows service
Page:
Creating a read-only user with rights to set maintenance periods
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Creating custom alert scripts in UIM Alert Profiles
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Creating custom reports with Crystal Reports
Page:
Creating custom reports with Microsoft Reporting Service
Page:
Creating custom reports with Tableau
Page:
Creating custom service monitors
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Creating custom service monitors with retained data collection
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Creating Excel reports that use Uptime Infrastructure Monitor data
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Creating maintenance windows
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Creating plugin service monitors
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Custom alert format variables
Page:
Custom dashboard using the URL gadget
Page:
Custom monitor not matching correct output
Page:
Custom script returns ERR
Page:
Custom VBS script error due to wrong locale
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Database not responding message appears on Global Scan page
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Data Collector does not start after upgrading to UIM 7.6
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Data collector does not start with "Not a trusted IP" error in uptime.log
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Date format in Excel export doesn't make sense
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Default agent service check monitor CRIT after upgrade to UIM 7.7
Page:
Default MySQL database users and permissions
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Default up.time DataStore monitor crit after adding a vCenter to Uptime Infrastructure Monitor
Page:
Disk and Network stats not recorded on Windows 2008 with Hyper-V
Page:
Does the DataStore need to reside on the Uptime Infrastructure Monitor server?
Page:
Does the DNS monitor support reverse lookups?
Page:
Does the HTTP monitor support SOAP requests?
Page:
Does the HTTP monitor work with NTLM authentication?
Page:
Does the Web Application Transaction monitor download images?
Page:
Does the Windows agent support 64-bit systems?
Page:
Does Uptime Infrastructure Monitor monitor WebSphere MQ or Portal Server?
Page:
Do I need a different agent for each monitored application?
Page:
Element Failed to Convert from VM-basic Collection
Page:
Email not working after upgrading to Uptime Infrastructure Monitor 7.4 and later
Page:
Enabling and disabling SSL/TLS on Linux/UNIX agents
Page:
Enabling audit logging
Page:
Enabling a UI-only instance
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Enabling Linux/Unix NFS mount capacity monitoring
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Enabling SSH on a Hardware Management Console
Page:
Enabling the BEA WebLogic service monitor
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Enabling the IBM WebSphere service monitor
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Enabling the Windows messaging service
Page:
Ensuring that an application is always running
Page:
Ensuring that a non-Windows agent is listening
Page:
erdcloader java exception_ Content is not allowed in prolog
Page:
Error: Alert: Error Found: duplicate key: Uptime Status General
Page:
Error: connection pool congestion
Page:
Error: Could not connect to database from Oracle monitor
Page:
Error: HP-UX agent showing uptmagnt agent_ Exec format
Page:
Error: I_O exception occurs when performing a ping
Page:
Error: java.net.BindException: Address already in use
Page:
Error: Java heap space Throwable_ java.lang.OutOfMemoryError
Page:
Error: Report Error Occurred During Processing
Page:
Error: system cannot find the path specified
Page:
Error: unable to archive data file already exists
Page:
Error or exception when installing license key
Page:
Error running Custom Script or Agent-Side Script
Page:
Errors when trying to delete performance data
Page:
Error while pinging: Failed to create raw socket
Page:
ESX instance Percent Used > 100%
Page:
ESX instance workload data
Page:
ESX systems stopped collecting performance data
Page:
Excluding drives in the File System Capacity monitor
Page:
Expanding Uptime Infrastructure Monitor's capabilities with plugin monitors
Page:
Expire or reset a user's password
Page:
Exporting and importing your DataStore or configuration
Page:
Failed to get configuration message from Linux agent
Page:
File System Capacity monitor examples
Page:
File System Capacity Monitor string not matching
Page:
Finding and updating hosts without a host check
Page:
Finding the Uptime Infrastructure Monitor DataStore location
Page:
Finding your IBM HMC or VIO version
Page:
FLEXlm returns null value for HostID
Page:
Forwarding Uptime Infrastructure Monitor alerts to BMC Remedy
Page:
Freeing up space on your Monitoring Station
Page:
GlobalScan Recent Outages graph appears an hour slow
Page:
Graphing issues in Firefox and Chrome in Uptime Infrastructure Monitor 7.2 after recent critical Java update
Page:
Graphs not displayed in Firefox running on Linux desktop
Page:
High Availability for Uptime Infrastructure Monitor
Page:
High CPU usage on Windows agent
Page:
High file handle count with Windows agent
Page:
How does the Archiving Policy work?
Page:
How does the SQL Server Tablespace Check monitor work?
Page:
How does Uptime Infrastructure Monitor determine routing?
Page:
How do I access my license key?
Page:
How many exclusions can the File System Capacity Monitor use?
Page:
How to add a Net-SNMP enabled server
Page:
How to add an LPAR
Page:
How to add ignored VMs or ESX hosts
Page:
How to add service dependencies for Windows services
Page:
How to batch add many servers or devices
Page:
How to change my Uptime Infrastructure Monitor user password
Page:
How to change the archive folder location
Page:
How to change the link back URL in email alerts
Page:
How to check if an agent is running
Page:
How to configure automatic recovery actions
Page:
How to configure LDAP user authentication
Page:
How to contact technical support to report a problem
Page:
How to create a service group
Page:
How to create an LPAR capacity report
Page:
How to determine the last status of a monitor
Page:
How to display the NetFlow dashboard using IE
Page:
How to exclude file systems from the GlobalScan page
Page:
How to extend an Uptime Infrastructure Monitor evaluation license
Page:
How to find your HostID
Page:
How to generate a graph
Page:
How to generate enterprise capacity reports
Page:
How to generate Server & Application availability reports
Page:
How to get custom script retained data values
Page:
How to graph an AIX workload
Page:
How to graph LPAR workload
Page:
How to graph retained metrics for HTTP monitor
Page:
How to install plugins without direct internet access
Page:
How to monitor a cluster in Uptime Infrastructure Monitor
Page:
How to monitor a VPN or WAN link
Page:
How to monitor DNS
Page:
How to monitor Exchange with UIM
Page:
How to monitor IBM IVM
Page:
How to monitor IMAP, POP, and SMTP email services
Page:
How to monitor my applications with Uptime Infrastructure Monitor
Page:
How to monitor MySQL databases with Uptime Infrastructure Monitor
Page:
How to monitor WPAR file systems
Page:
How to move the Uptime Infrastructure Monitor datastore directory
Page:
How to register and log in to the online user community
Page:
How to report ESX farm capacity
Page:
How to restart an agent
Page:
How to run a DB query on retained metrics
Page:
How to set a service to run only once a day
Page:
How to set up email server information
Page:
How to take a Solaris 10 agent out of maintenance mode
Page:
How to track VMotion on ESX servers
Page:
How to verify the Active Directory Domain Name setting
Page:
HTTPS and Web Application Transaction (WAT) Monitor
Page:
HTTP service monitor issue on UIM 7.7.2
Page:
HTTP service monitor times out but still returns OK
Page:
IE blocks an ActiveX control during graphing
Page:
Implementing HTTPS browsing for the Web interface with Apache 2.2
Page:
Implementing HTTPS browsing for the Web interface with Apache 2.4.x
Page:
Importing archived data into Uptime Infrastructure Monitor
Page:
Increasing Windows TCP socket limits
Page:
Installation failure on Windows_ Failure to create services
Page:
Installing an agent on 64-bit Red Hat Enterprise Linux 6
Page:
Installing or uninstalling the Uptime Infrastructure Monitor agent on AIX or HP-UX
Page:
Installing or uninstalling the Uptime Infrastructure Monitor agent on Linux
Page:
Installing or uninstalling the Uptime Infrastructure Monitor Windows agent
Page:
Installing Uptime Infrastructure Monitor on 64-bit Red Hat Enterprise Linux 6
Page:
I submitted a purchase order for Uptime Infrastructure Monitor, how do I get my licenses?
Page:
Insufficient disk space to generate a report
Page:
Integrate SNMP traps into Uptime Infrastructure Monitor
Page:
Integrating Scrutinizer with Uptime Infrastructure Monitor
Page:
IRIX performance metrics
Page:
Is Performance Monitor Interface required to monitor WebSphere?
Page:
Is SQL Server Browser service required to monitor MS SQL?
Page:
I still receive alerts when my host check is down
Page:
Is Uptime Infrastructure Monitor multi-threaded?
Page:
Kernel Panic error running Virtual Appliance on Windows 7
Page:
LDAP error code 12: Unavailable Critical Extension
Page:
License Expired - Feature is locked to a different host
Page:
License Reload message on UI instance
Page:
Limited performance data available message
Page:
Linux Agent filesystem permissions
Page:
Linux agent IP security
Page:
Linux or UNIX agent is not responding
Page:
Linux performance metrics
Page:
Login problems
Page:
Login screen returns Database not responding error after upgrading
Page:
LPARs not showing in LPAR Workload Report
Page:
Manually trim performance data from an MS SQL DataStore
Page:
Manually trim performance data from a MySQL DataStore
Page:
Manually trim performance data from an Oracle DataStore
Page:
Manually update Apache and PHP on Linux
Page:
Manually update Apache and PHP on Linux for UIM 7.6 and earlier
Page:
Manually update Apache and PHP on Windows
Page:
Master service group monitor changes not working
Page:
Memory consumption by performance counters
Page:
Metrics monitored by operating system
Page:
Microsoft Exchange performance metrics
Page:
Microsoft IIS performance metrics
Page:
Migrating your DataStore to a new database
Page:
Monitor disk mounting in active / passive cluster nodes
Page:
Monitor failed: software caused connection abort: recv failed
Page:
Monitoring and automatically restarting a Windows service
Page:
Monitoring a user login web page
Page:
Monitoring ESX systems not connected to Virtual Center
Page:
Monitoring FreeBSD (or other non-supported OS versions)
Page:
Monitoring HTTP Services in a Load Balanced Cluster
Page:
Monitoring Novell NRM systems
Page:
Monitoring servers and services behind a firewall
Page:
Monitoring services running on a different IP address than the agent
Page:
Monitoring SharePoint servers with Uptime Infrastructure Monitor
Page:
Monitoring WebSphere with Uptime Infrastructure Monitor
Page:
Monitors not changing status or stuck in one state
Page:
Moving or migrating the Uptime Infrastructure Monitor monitoring station
Page:
Moving your license key
Page:
Moving your MySQL DataStore to a remote host
Page:
MySQL advanced metrics
Page:
MySQL monitor error_ insufficient status data returned
Page:
Negative values displayed in graphs
Page:
Netcat quarantined by antivirus program
Page:
Net-SNMP Metrics
Page:
No recent performance data available. Is the system online? message in Uptime Infrastructure Monitor agent Windows elements
Page:
No recent performance data available. Is the system online? message in WMI elements
Page:
Not receiving email alerts
Page:
Novell NRM statistics captured by Uptime Infrastructure Monitor
Page:
Oracle Advanced Metrics service monitor
Page:
Oracle database not responding in Uptime Infrastructure Monitor
Page:
Password for the Uptime Infrastructure Monitor virtual appliance
Page:
Password issue when using jdbc driver with MS SQL
Page:
php error_log file growing due to deprecated messages
Page:
phperror.log file filled with "File does not exist" errors
Page:
Playing a custom sound during an alert
Page:
Plugin monitor shows DEAD CODE!!!! warning
Page:
Plugin returns UNKNOWN - Error: Problem running monitor
Page:
Port closes immediately on Unix agent
Page:
Problems adding an agent to Uptime Infrastructure Monitor
Page:
Process Check monitor does not check the full Solaris path
Page:
Process Count Check error: explorer not found
Page:
Process Count monitoring with Net-SNMP
Page:
Proxy error in Dashboard Gadgets after UIM 7.7 upgrade
Page:
Query to retrieve MySQL database size
Page:
Rebuilding Windows performance counters
Page:
Received duplicates of the same report
Page:
Recommended monitoring station hardware
Page:
Regular expression syntax used with Uptime Infrastructure Monitor
Page:
Required ports for the Uptime Infrastructure Monitor monitoring station
Page:
Resetting the Uptime Infrastructure Monitor administrator password
Page:
Resolving LINUX or UNIX uptimeagent daemon messages
Page:
Running PowerShell scripts with Uptime Infrastructure Monitor
Page:
Running Uptime Infrastructure Monitor from an Amazon EC2 instance
Page:
Running Uptime Infrastructure Monitor with an MS SQL Server database
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Running Uptime Infrastructure Monitor with an Oracle database
Page:
SAR error and SADC problems on AIX 5.3
Page:
Securing the Linux agent (tcpwrappers and ssl)
Page:
Securing the Uptime Infrastructure Monitor MySQL database
Page:
Securing the Windows agent with SSL
Page:
Setting up a reporting instance
Page:
Should elements be added using DNS names or IP addresses?
Page:
Shrinking your MySQL DataStore
Page:
Silencing agentcmd junk in the uptime.log
Page:
SLA still failing after my servers have recovered
Page:
SMTP Error 550 5.7.1 Unable to relay
Page:
SMTP Error 553_ sorry, that domain isn't in my list of allowed rcpthosts
Page:
SNMP monitor applet won't load
Page:
SNMP service monitor fails to load
Page:
Solaris agent commands
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Solaris agent not collecting performance data
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Solaris agent timeout
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Solaris performance metrics
Page:
SQL Server advanced metrics
Page:
SQL Server database structure
Page:
SQL Server DB Error_ Invalid object name 'dbversion'
Page:
SQL Server does not seem to be running on this system
Page:
SQL Server error_ Charset is not supported by the JVM
Page:
SQL Server Locks
Page:
SSL and TLS support in UIM 7.6
Page:
SSL with Solaris agent
Page:
Starting (or restarting) and stopping Uptime Infrastructure Monitor
Page:
Still receiving alerts when topological dependency has failed
Page:
Stopping and starting the Windows agent
Page:
Supported agent platforms in Uptime Infrastructure Monitor
Page:
Supported browsers in Uptime Infrastructure Monitor
Page:
Supported databases in Uptime Infrastructure Monitor
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Supported monitoring station platforms in Uptime Infrastructure Monitor
Page:
Supported platform changes in UIM 7.0
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Supported platform changes in UIM 7.1
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Supported platform changes in UIM 7.2
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Supported platform changes in UIM 7.3
Page:
Supported platforms via agentless monitoring
Page:
Suppress connection warnings from the agent in /var/adm/messages
Page:
Suppress Linux agent inetd upmagnt connection warnings
Page:
System stats change in Resource Usage reports
Page:
Telnet commands for email server authentication debugging
Page:
Test Service Instance doesn't trigger action or alert profile
Page:
Thread pool backlog
Page:
Troubleshooting articles
Page:
Tru64 agent does not ignore NFS file systems
Page:
Tru64 performance metrics
Page:
Unable to access Uptime Infrastructure Monitor after changing hostname
Page:
Unable to access Uptime Infrastructure Monitor from a web browser
Page:
Unable to browse MIB using the Uptime Infrastructure Monitor SNMP monitor
Page:
Unable to contact agent
Page:
Unable to fully load vendor-supplied MIBs into UIM 7.0
Page:
Understanding and using retained data
Page:
Understanding your Oracle connection settings
Page:
Unexpected error initializing OID tree
Page:
up.time Data Collector is unavailable
Page:
up.time Data Collector is unavailable error in web interface
Page:
Upgrading to UIM 7.1 or earlier
Page:
Upgrading to UIM 7.2 through 7.5
Page:
Upgrading to UIM 7.6 and later
Page:
uptime.log shows error_ java.sql.SQLException ORA-00018
Page:
UIM agent daemon error: permission denied
Page:
UIM causing excessive ESX connection logging
Page:
UIM server load high at the start of the month
Page:
UIM version support status
Page:
UIM Windows installation fails on MySQL
Page:
Using anti-virus on the monitoring station
Page:
Using retained service metrics data to generate graphs
Page:
Using Scriptomatic to create custom monitors
Page:
Using -server option to optimize Java memory usage
Page:
Using SSL Communication with Linux-Based Agent
Page:
Using the agentcmd utility
Page:
vCenter 5.0 compatibility with Uptime Infrastructure Monitor
Page:
Verifying the Active Directory Group Distinguished Name
Page:
Verifying the configuration of SQL Server ports
Page:
Virtual Appliance: Uptime Infrastructure Monitor Data Collector is unavailable
Page:
VMware ESX client and Uptime Infrastructure Monitor show different memory values
Page:
WebLogic performance metrics
Page:
WebLogic service monitor fails
Page:
WebSphere performance metrics
Page:
What are the graphic columns in an XML report output file
Page:
What does the grey or UNKNOWN status indicate
Page:
What happens if I change the monitoring station time?
Page:
What happens to performance data and monitoring if Uptime Infrastructure Monitor is offline?
Page:
What impact does the agent have on a target server?
Page:
What is a Power Unit?
Page:
What is the password for the Windows agent
Page:
What options does the addsystems utility use for WMI?
Page:
What Oracle db permissions does Uptime Infrastructure Monitor require?
Page:
What permissions does Uptime Infrastructure Monitor require for ESX monitoring?
Page:
What ports are required for WMI agentless monitoring?
Page:
What ports need to be open to add an ESX or vCenter system to Uptime Infrastructure Monitor?
Page:
What should I monitor on a vCenter server?
Page:
What thresholds should I use for my monitors?
Page:
What version of Uptime Infrastructure Monitor am I running?
Page:
When do script alerts or script actions run?
Page:
Windows agent msstdfmt.dll not registered
Page:
Windows agent perflib errors
Page:
Windows agent shows 2 CPUs when it has only 1
Page:
Windows agent using 100% of CPU resources
Page:
Windows Event Log monitor returns Output_ Monitor failed_ For input string
Page:
Windows performance metrics
Page:
Windows process CPU workload stats don't match CPU Total
Page:
Windows up.time Agent Service uptmagnt.exe*32 spikes CPU usage
Page:
WMI agentless option not shown in the Uptime Infrastructure Monitor UI
Page:
WMI user permissions
Page:
Working with custom alert formats
Page:
Working with the Generic SNMP plugin monitor
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Aug 01, 2024 22:04
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Aug 01, 2024 22:04
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Jul 30, 2024 21:08
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