You can manually configure the email server that is used to send alerts and reports to Uptime Infrastructure Monitor users by following these steps:

  1. On the Uptime Infrastructure Monitor tool bar, click Config.
  2. In the Tree panel, click Mail Servers.
  3. In the sub-panel, click Edit Mail Server Configuration.
  4. Type the name of the mail server in the SMTP Server field. The name of the server should follow this convention: smtp...
  5. Optional. Type the port used by the mail server in the SMTP Port field.
  6. In the SMTP Sender field, type the email address that UIM uses to send alert notifications and reports. Note that the originating email address must be a valid email address.
  7. In the SMTP Helo String field, type the string that identifies the domain from which a message is being sent. For example: idera.com.
  8. In the SMTP User field, type the user name that is used to authenticate connections.
  9. In the SMTP Password field, type the password that is used to authenticate connections.
  10. Click Save.

To test the mail server configuration, click the Test Configuration button in the sub-panel. The monitoring station attempts to send an email containing the configuration information for the email address of the UIM administrator. If an error message appears in the sub-panel, edit and then re-test the configuration. 

For more information, see Getting Started Guide and Installing the Monitoring Station Post-Installation Tasks .

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