HTTP service monitor issue on UIM 7.7.2

There is a known issue in Uptime Infrastructure Monitor 7.7.2 where the HTTP (Web Services) monitor does not handle redirects properly. The monitor has a Status of OK and report the Server Response as 302 instead of following the redirect to the next page. This is addressed in Uptime IM 7.7.3.

In the meantime, a patch is available to resolve this issue.

To download and apply the patch

1. Download the patched uptime.jar file from the Support FTP site:
   • Site: ftp://supportftp.uptimesoftware.com
   • User: ftpdrop
   • Pass: uptimecss9
   • File: migration/v7.7.2/uptime.jar
2. Stop the Uptime Data Collector service (uptime_core on Linux).
3. Rename the original <uptime_dir>\core\uptime.jar file to uptime_orig.jar to back it up.
4. Drop the patched uptime.jar file into the <uptime_dir>\core directory.
5. Start the Uptime Data Collector service.
6. Browse to the affected HTTP monitor, and then click Test Service Monitor to verify the monitor returns expected output again.