Uptime Infrastructure Monitor displays a list of recent Knowledge Base articles in the My Portal panel. This list is fed to the My Portal panel via RSS (Really Simple Syndication, a method for delivering summaries and links to web content). Click the title of the article to open it in your web browser.
If your monitoring station accesses the Internet through a proxy server (for security purposes), you may see the following message in the My Portal panel:
"Uptime cannot get the latest knowledge base articles from https://support.uptimesoftware.com/. Click here to read what's new."
To access the RSS feed
- Access the Config tab in the Monitoring Station web interface.
- Click Uptime Configuration to display the configuration panel.
- Add the following entries to the text box:
- httpProxyHost. Type the host name of the proxy server that the monitoring station uses to access the Internet (e.g. httpProxyHost=proxy. yourdomain.com).
- httpProxyPort. Type the port through which the monitoring station communicates with the proxy server (e.g. httpProxyPort=8080).
- rssFeedUrl. Type the URL of the RSS feed (e.g. rssFeedUrl=http://support.uptimesoftware.com/rss/kb.xml).
- httpProxyUsername. Type the user name required to use the proxy server.
- httpProxyPassword. Type the password required to use the proxy server.
- Click Update to save the changes.