There is a known issue in Uptime IM 7.7.2 where the "HTTP (Web Services)" monitor does not handle redirects properly. The monitor will have a Status of OK and report the Server Response as 302 instead of following the redirect to the next page. This will be addressed in Uptime IM 7.7.3.
In the meantime, a patch is available to resolve this issue. To download and apply the patch, please follow these instructions:
- Download the patched uptime.jar file from the Support FTP site: Site: ftp://supportftp.uptimesoftware.com
User: ftpdrop Pass: uptimecss9
File: migration/v7.7.2/uptime.jar
- Stop the Uptime Data Collector service (uptime_core on Linux).
- Rename the original <uptime_dir>\core\uptime.jar file to uptime_orig.jar to back it up.
- Drop the patched uptime.jar file into the <uptime_dir>\core directory.
- Start the Uptime Data Collectore service.
- Browse to the affected HTTP monitor and click Test Service Monitor to verify the monitor returns expected output again.