IDERA strives to ensure our products provide quality solutions for your SQL Server needs. The following known IDERA SQL Compliance Manager issues are described in this section. If you need further assistance with any issue, please contact Support (www.idera.com/support).
When users try to upgrade from SQL Compliance Manager 4.5 to 5.5, trace files are not processed. If you currently work with SQL Compliance Manager 4.5, before upgrading stop the Collection Service, Agent Service, and disable auditing to stop trace file processing, then proceed to upgrade to SQL Compliance Manager 5.5, and configure and enable auditing.
Upon upgrading to SQL Compliance 5.5, users must upgrade all agents to a 5.x version first. For more information, see Upgrade to this build.
Users should not attempt to install SQL Compliance Manager with IDERA Dashboard 3.0.3 and later on a SQL Server 2005 SP1 as that version of SQL Server is not supported by IDERA Dashboard.
It is important to check the size of the SQL Compliance Manager repository databases on the Collection Server before proceeding with an upgrade. There are four databases created by SQL Compliance Manager: SQLcompliance; SQLcompliance.Processing; SQLcompliance.<Instance>; SQLcompliance.<Instance>_Time_Partition. Each database should be under 20 GB to complete a successful upgrade. In order to avoid problems during the upgrade due to database size, IDERA recommends that you regularly archive the repository data to maintain the audit history. For more information about archiving, see Manage Audit Data. If archiving the data through SQL Compliance Manager is not an option at the time of the upgrade, it is recommended to back up the repository databases and delete unneeded records from the Events and EventSQL tables of the event databases.
When specifying the location and name of your Repository database, SQL Compliance Manager requires that you use proper capitalization.
Linked server events are not present in the trace files for SQL Server 2005, therefore linked server events are not captured in IDERA SQL Compliance Manager and no alerts will trigger. Microsoft has ended extended support for this version.
IDERA SQL Compliance Manager 5.5 installs SQL Server 2012 native client (version 11.0.2100.60) which does not support TLS 1.2 enabled as per Microsoft.
https://support.microsoft.com/en-us/help/3135244/tls-1-2-support-for-microsoft-sql-server
Users with SQL Server versions prior to SQL Server 2012 R2 SP3 need to enable TLS 1.0 or update the native client to the supported version (11.4.7001.0) following the link below:
https://www.microsoft.com/en-us/download/details.aspx?id=50402
When performing an archive of a highly transactional database with SQL Compliance Manager, the application shows a “violation of PRIMARY KEY constraint” error and terminates the statement.
The workaround for this issue is to:
SQL Compliance Manager records Create/Drop index events as “Alter User Table” events.
The SQL Compliance Manager Collection Server is not processing trace files, or processing them slowly, causing backlog files to get accumulated in the Collection Trace Directory in large transactional databases.
The workaround for this issue is to increase the tamper detection interval and the Collection interval.
SQL Compliance Manager does not display Sensitive Column events when accessed from a view. To access the information using views gather and filter out all SELECT statements.
Note that this action will cause extra collection.
If a group is set as a Privileged User, the triggered alert is not able to detect individual users within a group. To process the alerts, users can set up the alert settings to detect the individual user logins.
When users capture a "Create Database" event, SQL Compliance Manager changes the Database name to "Dynamic SQL".
IDERA SQL Compliance Manager is not able to capture BAD auditing information when two objects with the same name exist in the same schema.
When monitoring an instance for DDL event, SQL Compliance Manager is not able to capture SQL Statements for DDL activities unless a user is added to the Privileged User Group. Users can also capture SQL Text by selecting Capture SQL statements for DDL and Security changes at Database Level.
SQL Compliance Manager does not process trace files generated by an older Agent after upgrading versions of the Collection Server and the Agent.
(Fixed in version 5.5 ) During an Agent-only installation, if you accept the default destination path for SQL Compliance Manager, and then select a different destination drive and use a sub-folder in the Agent Trace Directory dialog box, the installer does not create the Agent Trace Directory during installation. If this issue occurs, reinstall the Agent specifying a folder instead of a sub-folder as the destination path or use the default path specified in the installer.
The Audit Events tab may display an incorrect user name in the Login column when auditing start and stop server events.
(Fixed in version 5.4.2 ) A known SQL Server issue causes some SQL Compliance Manager SELECT statements to appear as DML events. This issue occurs when a user audits both SELECT and DML. SQL Compliance Manager captures many events when certain columns are selected from certain system tables from a single SELECT statement query and shows them as individual DML events.
Specifically, the SELECT statement which uses the permissions() function generates only DML event traces and not a SELECT event trace. This step results in SQL Compliance Manager reporting the SELECT statement as a DML event. In addition, the permissions() function is deprecated. Microsoft recommends in MSDN documentation that users implement the Has_Perms_By_Name() function instead of the permissions() function. The difference between these two functions is that the permissions() function always generates the DML event traces while the Has_Perms_By_Name() function generates event traces according to permission type used. For example, SELECT event traces for SELECT permission types, and DML event traces for EXECUTE or DELETE permission types.
(Fixed in version 5.4.2 ) Users who change the default port for the AlwaysOn Availability Group from the default may experience the following issues. to avoid these issues, change the listener to the default port.
When you change the definition of a table you are auditing to include BLOB data types, the Before-After data trigger prevents UPDATE, DELETE, and INSERT operations from modifying the table, such as through stored procedures or third-party applications. This issue is most likely to occur when you are auditing all columns in the target table. This issue occurs because Before-After auditing does not support BLOB data types (such as text, image data, or XML code). To correct this issue, change the data definition of the table.
SQL Compliance Manager does not support collecting and processing events from encrypted SQL Server trace files. This issue is most likely to occur in environments that use third-party encryption software. For example, some applications can be configured to automatically encrypt all new files created on a specific computer. If you are running encryption software in your SQL Server environment, verify the encryption settings to ensure the application does not encrypt trace files on the audited SQL Server instances.
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