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When you decide to use an ActiveX control within your LANSA application you need to know that:

You are introducing a dependency into your application over which the LANSA product has no control. Such a dependency may not be obvious or may not appear until sometime in the future.
LANSA support is not obliged to help you resolve any problem with ActiveX controls. They may or may not have information available to assist you.
Any problem you report that involves an ActiveX control must be reproducible on your development Visual LANSA system. Problems related to ActiveX controls deployed to non-development systems should not be reported.