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Introduction to Precise 10.2

Introducing Precise 10.2

Precise 10.2 is a complete Precise version, which includes and provides enhancements and fixes for Precise version 10.1. This topic describes the new features introduced, the technologies supported and no longer supported, and the issues resolved by this version.

Installing Precise 10.2

Install Precise 10.2 in the following ways, depending on the currently installed Precise version:

New Features and Enhancements for Precise 10.2

Supports additional Oracle, DB2, and Sybase databases

Precise 10.2 supports the following technologies and components:

  • Oracle 18c Monitoring Station for Windows [PRECISE-19316]
  • Oracle 18c Monitoring Station for Linux (RHEL) [PRECISE-19318]
  • Oracle 18c Monitoring Station for AIX [PRECISE-19315]
  • Oracle 18c Monitoring Station for SPARC Solaris [PRECISE-19431]
  • DB2 11.5 [PRECISE-19314]
  • Sybase ASE 16 SP03 [PRECISE-19449]

Improved ...

Precise 10.2 extends the new user interface based on modern UI technologies to include a new Custom Portal (ASD) based on the Sencha UI framework [PRECISE-19208]. This technology allows users to run the Precise Custom Portal on web browsers such as Mozilla Firefox and Google Chrome as well as provide support for Internet Explorer and Microsoft Edge.

You can launch the Custom Portal by using a path similar to the following URL:

http://<host>:<port>/precise#asd
e.g. http://precisefp:20790/precise#asd

Before using the new UI, you must clear the browser cache including saved cookies.

Resolved Issues

  • ... [PRECISE-18972]

Known Issues (ALL OLD)

  • You must restart the Precise Focal Point after an upgrade if you are using remote instances. You also must start the SQL agents after the Focal Point restart.

  • When an Oracle monitoring instance is created immediately after framework installation, errors can occur in Oracle warehouse processes located under Adminpoint > Warehouse Processes. In such cases, restart the Oracle Focal Point and PMDB focal point to resolve the problems.

  • After a fresh install or upgrade, you must restart the Precise GUI service before using the Custom Portal.

  • There is an issue with injdn.dll and injdn_x64.dll on Windows Server 2008 R2 with .NET monitoring. When a .NET instance is installed on Windows Server 2008 R2, a “Bad Image” error occurs. You can resolve this problem by installing the following Windows Security Update on the machine: https://technet.microsoft.com/en-us/library/security/3033929.aspx

  • Some of the binaries from the Precise 10.0 installer appear as a threat under AVG antivirus. This is a false positive with AVG and does not cause any problems. You may want to whitelist when using AVG as antivirus.

  • The first time you access the Precise custom portal (ASD) after a fresh Precise install or upgrade, it may fail to load. As a workaround, a one-time restart of the Precise GUI tomcat is required.
    Use the following steps as a work around: 

    1. Stop the Precise FW services

      1. On UNIX machines
        ./<precise_dir>/psin_stop_i3.sh

      2. On Windows machines
        .\<precise_dir>\infra\bin\psin_infra -multi-service stop

    2. Start the Precise FW services

      1. On UNIX machines
        ./<precise_dir>/psin_start_i3.sh

      2. On Windows machines
        .\<precise_dir>\infra\bin\psin_infra -multi-service start

    3. Clear the browser cache.

    4. Access the custom portal using url http://<hostname>:<port>/asd.

      If the issue still persists please contact Precise Support.

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