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After successfully adding the SAP system to the SAP Tier, you need to define both the mapping for organizations and locales and the locales themselves.

Defining mapping and locale settings

As part of the pre-installation tasks, you have defined your organizations and user areas. Now that you have finished configuring the SAP system, you need to define the fields that Precise for Precise for SAP will retrieve for these groupings. By default, Precise for Precise for SAP retrieves the Department field for organization and the Building field for user area.

In addition to collecting SAP activity data from application servers, Precise for Precise for SAP can monitor locations for network availability. In Precise for Precise for SAP, a location is referred to as a locale. Each locale represents a physical location that is defined by a list of one or more devices, called Locale Devices. Precise for Precise for SAP connects to these devices to check their availability.

Mapping the organizations

The following procedure describes how to configure organization settings.

To configure organization settings

  1. In Precise for Precise for SAP, from the Settings menu, select Mapping Settings.
  2. In the Mapping Settings dialog box, select the SAP system you want to configure and click Edit.
  3. Choose an SAP field from the Organization list to map an SAP organization to a user.
  4. Determine which SAP field will be mapped to a locale. Choose a field from the User Area list. Then click OK.

    If your system maintains user lists in locations other than SAP user tables, you can still import this information into Precise for SAP. Precise for SAP can import user definitions from ASCII text files, enabling user information to be extracted from practically any source. For more information on how to import user information from ASCII files, see the SAP section in the Precise Administration Guide.

Mapping the Locales

To identify the locales and Locale Devices that you want Precise for Precise for SAP to monitor, you need to select existing Windows machines or other devices, such as routers. Locale Devices do not have to be solely dedicated to availability monitoring. They can run the Echo services required by Precise for SAP in the background while serving other purposes.

The following hardware components can serve as Locale Devices:

  • Windows workstations or servers
  • UNIX computers
  • Routers

    Verify that your Locale Devices are always available during monitoring hours. Precise recommends using workstations that are always on and available, instead of computers that may be turned off, such as end-user computers.

Before updating the list of locales in Precise for Precise for SAP, verify that you have:

  • Mapped all SAP user locales.
  • Planned which locales should be defined in the Precise for SAP system and which server machines should be assigned to them to physically check their availability.

To configure locale settings

  1. In Precise for Precise for SAP, from the Settings menu, select Mapping Settings.
  2. In the Mapping Settings dialog box, select the SAP system you want to configure and click Edit.
  3. Determine which SAP field will be mapped to a locale. Choose a field from the User Area list. Then click OK.
  4. From the Settings menu, select Locale Settings.
  5. In the Locale Settings dialog box, perform one of the following procedures:
    • To add a locale
    • To edit a locale
    • To delete a locale

To add a locale

  1. Click Add.
  2. In the Locale Settings - Edit dialog box, enter the name of the new locale in the Locale field. Enter a description (optional) of the new locale in the Description field.
  3. On the Locale Definition tab, select a user area from the User Areas not assigned to this locale list and click the right arrow to move it to the User Areas assigned to this locale list.
  4. On the Locale Availability tab, click Add.
  5. In the Add Device dialog box, enter the name or the IP address of the device that should be taken into consideration by Precise for SAP when monitoring locale availability.
  6. Click OK.

To edit a locale

  1. Select the locale settings you want to modify.
  2. Click Edit.
  3. In the Locale Settings - Edit dialog box, in the Locale text box, change the name of the existing locale.
  4. In the Description text box, enter a description (optional) or modify an existing description.
  5. On the Locale Definition tab, select a user area from the User Areas not assigned to this locale list and click the right arrow to move it to the User Areas assigned to this locale list.
  6. On the Locale Availability tab, click Edit.
  7. In the Edit Device dialog box, enter the name or the IP address of the device that should be taken into consideration by Precise for SAP when monitoring locale availability. Then click OK.



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