This section includes the following topics:
The Precise bar enables you to keep track of where you have been and provides various controls. The following table below describes the function of each of the toolbar buttons.
Table 2-1 Precise bar functions
Icon | Name | Description |
---|---|---|
Back | During a work session, keeps track of where you have navigated to. The Back button enables you to navigate between previously visited views. The Back control displays your previous view. | |
Forward | Enables you to navigate to the next view. This button is only enabled if you clicked Back or if you chose a history option. | |
Stop | Stops a request for information from the server. | |
Refresh | Updates the data currently displayed. | |
Home | Navigates to the highest level entity, usually the instance or tier (all instances). The time frame settings remain the same. | |
Send | Opens new email message in your email program with the link to the current application in context. | |
Help | Opens the online help in context. | |
Favorites | Enables you to add or remove favorites in your Favorites list. | |
Settings | Lets you configure process availability settings. | |
AdminPoint | Launches Precise AdminPoint. |
The following tasks are commonly performed in most tabs:
You can easily switch between the different tabs using the Tab Selection bar. When you start your Precise product, the Dashboard tab opens by default. For other Precise products, another tab will open by default. The button of the selected tab is displayed in orange.
To select a tab
Tables are used to display information about a set of related entities. It is possible to determine which columns to display in the area tables.
To determine which columns to display in a table
At times you may want to save data displayed in the table area in a Microsoft Excel spreadsheet for further analysis. To copy data displayed in the table to the clipboard
The Export to Precise Custom Portal Portlet feature enables you to export the view of the chosen table or graph and generate a portlet with that view in Precise Custom Portal, so that it will provide you with another way of monitoring your application.
To be able to use this feature, you need to have the following rights in Precise:
If you do not have sufficient rights, you will get an error message when trying to execute this feature.
You can either export a table view or a graph view.
The name field has the following restrictions: maximum 100 characters. |
To export a table view
To export a graph view
The Favorites feature allows you to save a specific location in your application and to retrieve the same location later without having to navigate to it.
The new Favorites feature includes the following options:
An Add/Delete Favorites option under the Favorites menu allows you to save the current location or delete an existing one.
To add a new Favorite location
To view a Favorites location
To delete an existing Favorite location
Click Delete. The dialog box closes and the selected Favorite is deleted from the list.
The favorite address is displayed in the Address field and cannot be edited. |
You can send an email message to one or more recipients from the Precise toolbar. The default subject for the message will be “Link to a Precise application”.
The email will include a link to the Precise product in the current context (time frame and selected entries).
To send an email message
Alerts is a Web-based application. This means that you do not need to install any special software on your desktop to use Alerts. Instead, the application opens in a normal browser window.
Because Alerts is Web-enabled, you can access it from almost any location that is connected to the World Wide Web as long as you can access your Alerts FocalPoint server.
Although Alerts opens in a browser window it is important to understand that it is an application rather than a Web site. To perform activities within Alerts, you must use the Alerts controls, not the ones of your browser. You should not open information in a New Window, and you should not use the Back or Refresh hot-keys. Instead, use the Precise bar.
You launch Alerts from the Application screen or by selecting the Alerts tab on the Dashboard screen. From the Alerts screen, you can view alerts from Application level down to metrics level. Each of these alert levels helps you to isolate the causes of the alerts in the monitored application.
Red or yellow AppTier icon colors indicate a critical or near-critical alert condition. Green AppTier icon colors indicate normal conditions. For a description of the metric status icons see “About the Metric status legend” on page 17.
Alerts can be generated for the following:
To launch Alerts from the Applications screen:
The following figure shows an example of the information displayed when you open the Alerts tab for the first time.
Figure 2-1 Alerts Tab
The Alerts user interface consists of one main screen from which you can access the various alerts.
The Alerts tab display performance, availability, and management data on monitored instances in your application, in table format.
The left side of the main screen lists the Alerts in the following levels:
The right side of the main screen provides details of the alerts according to the element selected in the tree on the left side of the screen as follows:
The Tab heading provides information about the refresh status. It contains the following:
The Auto-Refresh is On by default, to display the most updated information, in the Cross-Tiers tab and Instances tab of the Tier tab.
The Auto-Refresh is Off by default in the Metrics tab of the Tier tab, because this tab is used for further investigation of specific metrics.
The metric status legend contains icons that indicate the different alert statuses. The table below describes the status icons.
Table 2-2 Status icons
Icon | Status | Description |
---|---|---|
Key Metric | Indicates that the metric is defined as a key metric, which is a metric that monitors an important performance aspect. You can define a metric as a key metric through the Thresholds tab of the metric properties. | |
Critical | Indicates that the metric value exceeds the defined Critical threshold value. | |
Near-Critical | Indicates that the metric value exceeds the defined Near-Critical threshold value. | |
Normal | Indicates that the metric value falls in the defined acceptable range. | |
Down Time | Indicates that the metric is not sampled due to Down Time definition of the metric's technology or when the sampled instance is not available. You can set the Down Time definition through AdminPoint. See the Precise Administration Guide. | |
Disabled | Indicates that the metric is disabled, and therefore it does not sample or generate alerts. A metric is disabled in case the related Precise product is not installed, or the metric properties are set to stop sampling. | |
Not Sampled | Indicates that the metric is not sampled since InformPoint was started, or errors occurred during the sampling process. |
See “About editing metric properties” on page 24.
The Alerts tree displays the highest alerts in the Tier level, thus simplifying the identification of exceeding metrics.
The right side of the Alerts tab displays the following information according to the element selected in the Tiers tree.
The table below describes the details displayed in the All Application Alerts table that is displayed when you select the application in the Alerts tree.
Table 2-3 Alerts Summary - All Application Alerts
Column | Description |
---|---|
Alert | Indicates the highest alert severity level of the metric. |
Metric | Indicates the metric name. |
Last Alert Raised At | Indicates the timestamp of the most recent sample. |
Set | Indicates the metric set. |
AppTier | Indicates the AppTier name of the metric. |
When you select an entry in the Alerts Summary table, details of the instance of the alert are displayed in the Metric Alert Occurrences table.
The table below describes the details displayed in the Metric Occurrences table.
Table 2-4 Metric Alert Occurrences
Column | Description |
---|---|
Instance | Indicates the instance that is sampled by the metric. |
Server | Indicates the server name where the instance (that is sampled by the metric) is running. |
Last Alert Raised At | Indicates the timestamp of the most recent sample. |
Set | Indicates the metric set. |
Alert History | Appears only in the Metrics table. Indicates the number of normal, near-critical, and critical alerts that occurred during a pre-defined history period. The number of alerts does not include user-triggered samples (Resamples) from that history period. You can display the bar either in absolute values or relational values (percentage of the total alerts) by clicking the rectangle in the column header. You can modify the history period through the Settings dialog box. |
Lists the Application level metrics for all applications. In version 9.5 the only Application level metric is Long Running transactions. The details shown on this page are the same as those show for Instance Alerts, see “Instance Alerts” on page 19.
The table below describes the details displayed in the AppTier Alerts table that is displayed when you select an
Table 2-5 AppTier Alerts
Column | Description |
---|---|
Alert | Indicates the highest alert severity level of the metric. |
Metric | Indicates the metric name. |
Last Alert Raised At | Indicates the timestamp of the most recent sample. |
Set | Indicates the metric set. |
When you select an entry in the AppTier Alerts table details of the instance of the alert are displayed in the Metric Alert Occurrences table.
The table below describes the details displayed in the Metric Occurrences table.
Table 2-6 Metric Alert Occurrences
Column | Description |
---|---|
Instance | Indicates the instance that is sampled by the metric. |
Server | Indicates the server name where the instance (that is sampled by the metric) is running. |
Last Alert Raised At | Indicates the timestamp of the most recent sample. |
Set | Indicates the metric set. |
Alert History | Indicates the samples taken organized by time. |
The table below describes the details displayed in the Instance Alerts table that is displayed when you select an instance in the Alerts tree.
Table 2-7 Instance Alerts
Column | Description |
---|---|
Alert | Indicates the highest alert severity level of the metric. |
Metric | Indicates the metric name. |
Last Alert Raised At | Indicates the timestamp of the most recent sample. |
Set | Indicates the metric set. |
Alert History | Indicates the samples taken organized by time. |
When you select an entry in the Instance Alerts table details of the instance of the alert are displayed in the Metric Details table (see Metric Details).
The table below describes the details that displayed when you select a metric in the Alerts tree or in the Instance Alerts table (see Instance Alerts).
Table 2-8 Metric Details
Column | Description |
---|---|
Metric Description | Detailed description of the metric. |
Alert Current and Historical Occurrences | Bar graphic indicating current and historical occurrences. |
Alert Value | Displays a sample value for the alert. |
What To Do Next | Suggests various option as a next step. |
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