IDERA strives to ensure our products provide quality solutions for your database needs. The following IDERA Solutions have been recently added to the knowledge base at our Support portal.



SQL Safe Backup fails with the error message "Could not initialize Virtual Device Set" if the Backup Agent's service account is not a member of the sys_admin server role.
727The SQL Safe Console doesn't show status for backup and restore operations.

SQL Safe backup/restore operation or agent deployment returns error "The CPU type and CPU family of <server> could not be determined."

1384How to manually install the SQL Safe extended stored procedures.
1394How to install the SQL Safe Backup Agent on a clustered SQL Server.

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