The IDERA wiki includes a comprehensive online Help system as well as additional resources that support you as you install and use IDERA products. You can also search multiple IDERA support solutions, available at

Additionally, IDERA helps you by providing:

  • 24/7 technical support for critical issues.
  • Availability to report cases and access a web-based customer portal for update status.
  • Access to our Knowledge center where you can find FAQs, How To’s, Best Practices, and Webcasts.      

This wiki includes the following Web browser minimum requirements:

  • Internet Explorer IE 10+
  • Microsoft Edge (MS browser in Windows 10)
  • Google Chrome
  • Mozilla Firefox 
  • Safari

You can access the IDERA SQL Enterprise Job Manager Help system through the HELP option on the top right section of any tab or by clicking the question mark (?) on any dialog window.

You can print a help topic from the wiki using the Print function in your browser.

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