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Each .sql file mentioned is attached to this article. For more information, see Starting (or restarting) and Stopping stopping Uptime Infrastructure Monitor.
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There is an issue upgrading to Uptime UIM 7.6 from up.time version 7.5 build 19 using a MySQL datastore, but upgrades from up.time UIM 7.4 and up.time 7.5 build 22 should complete successfully. To resolve the issue experienced with up.time 7.5 build 19, perform the following steps.
Each .sql file mentioned is attached to this article. Please see this document for starting and stopping the services: http://docs.uptimesoftware.com/x/z4BFFor more information, see Starting (or restarting) and stopping Uptime Infrastructure Monitor.
To resolve this issue
- Stop the UIM Data Collector and UIM stop the up.time Data Collector and up.time Controller services (or uptime_core and uptime_controller on Linux).
- open Open the MySQL client and run:
cd <uptime_dir>
mysql\bin\mysql -uuptime puptime -P3308 --protocol=tcp -A uptime
- execute Run the SQL statements contained in revert75.sql in the MySQL client.
- start Start the up.time UIM Data Collector and up.time UIM Controller services (or uptime_core and uptime_controller on Linux) Uptime should start properly now.
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A similar issue to the one seen with MS SQL datastores exists with Oracle datastores. This issue affects all supported up.time UIM versions upgrading to Uptime version 7.6. To resolve, perform the following steps.
Each .sql file mentioned is attached to this article. Please see this document for starting and stopping the services: http://docs.uptimesoftware.com/x/z4BFFor more information, see Starting (or restarting) and stopping Uptime Infrastructure Monitor.
To resolve this issue
- Stop the UIM Data Collector and UIM stop the up.time Data Collector and up.time Controller services (or uptime_core and uptime_controller on Linux)
- execute Run the SQL statements contained in revert75.sql in the Oracle Uptime database.
- try Try starting the up.time UIM Data Collector service again. It will fail but will have performed fails, but performs some necessary upgrade steps.
- run Run the SQL statements contained in uptime76_patch_oracle.sql.
- start Start the up.time UIM Data Collector and up.time UIM Controller services (or uptime_core and uptime_controller on Linux) Uptime should start properly now.
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