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• If this is the first time you are installing Precise, install Precise 10.2 as described in Clean installation of the Precise Frameworkframework.
• If Precise version 10.1 is currently installed, upgrade directly to version 10.2 as described in Upgrading Precise.

New Features and Enhancements for Precise 10.2

Supports additional Oracle, DB2, and Sybase databases

Precise 10.2

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Includes new Custom Portal based on Sencha UI framework

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For more information about using the new graphical user interface, see Precise Custom Portal User Guide.

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Supports additional Oracle, DB2, and Sybase databases

Precise 10.2 supports the following technologies and components:

• Oracle 18c Monitoring Station for AIX (PRECISE-19315)
• Oracle 18c Monitoring Station for Windows (PRECISE-19316)
• Oracle 19c Monitoring Station for Linux (RHEL) (PRECISE-19318)
• Oracle 19c Monitoring Station for SPARC Solaris (PRECISE-19431)
• DB2 11.5 (PRECISE-19314)
• Sybase ASE 16 SP03 (PRECISE-19449)

Introduces zooming capability in graphs

Users now can zoom the view into a selection within graphs using the new Precise user interface.

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• Multiple issues in the new HTML GUI that were resolved by the interim GUI patch published in the following portal solution all are included in Precise 10.2.
  The Solution: 12628 (Precise 10.1 HTML UI Update)
  https://idera.secure.force.com/precise/5010b00000YetK5010b000000YetK
• Could not find stored procedure master..sp_dboption in objects. (PRECISE-19262)
• DB2 bufferpool data is showing incorrect Bufferpool Hit Ratio value. (PRECISE-19304)
• DB2 NPAGES: incorrect value recorded when Automatic sizing is used. (PRECISE-19313)
• Problem starting Oracle 12.2 and 18c collectors. (PRECISE-19366)
• Support for special characters in the database administrator password. (PRECISE-19249)
• Actual plan of statement is not displayed in the Activity tab or SQL tab after tuning the SQL Server statement. (PRECISE-19425)

• Statement text last character is truncated for SQL Server instance. (PRECISE-19463)

  Info
  Note that as a side effect of this fix in some cases, the captured SQL text for some statements is one character more than what it used to be. Due to this difference, the statement id and SHV values for that statement are different and hence the statement appears as a different statement in the statement-level drilldown. There is no change in the batch drilldown.

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• For Precise for SQL Server, you must restart the Precise Focal Point after an upgrade if you are using remote instances. You also must start the SQL agents after the Focal Point restart.

• When an Oracle monitoring instance is created immediately after framework installation, errors can occur in Oracle warehouse processes located under Adminpoint > Warehouse Processes. In such cases, restart the Oracle Focal Point and PMDB focal point to resolve the problems.

• After a fresh install or upgrade, you must restart the Precise GUI service before using the Custom Portal.

• There is an issue with injdn.dll and injdn_x64.dll on Windows Server 2008 R2 with .NET monitoring. When a .NET instance is installed on Windows Server 2008 R2, a “Bad Image” error occurs. You can resolve this problem by installing the following Windows Security Update on the machine: https://technet.microsoft.com/en-us/library/security/3033929.aspx

• Some of the binaries from the Precise 10.2 installer appear as a threat under AVG antivirus. This is a false positive with AVG and does not cause any problems. You may want to whitelist when using AVG as antivirus.

• The first time you access the Precise custom portal (ASD) after a fresh Precise install or upgrade, it may fail to load. As a workaround, a one-time restart of the Precise GUI tomcat is required.
  Use the following steps as a work around: 

  1. Stop the Precise FW services

     1. On UNIX machines
        ./<precise_dir>/psin_stop_i3.sh

     2. On Windows machines
        .\<precise_dir>\infra\bin\psin_infra -multi-service stop

  2. Start the Precise FW services

     1. On UNIX machines
        ./<precise_dir>/psin_start_i3.sh

     2. On Windows machines
        .\<precise_dir>\infra\bin\psin_infra -multi-service start

  3. Clear the browser cache.

  4. Access the custom portal using url http://<hostname>:<port>/asd.

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     If the issue still persists please contact Precise Support.