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In a world where organizations rely on their information systems, avoiding problems that affect service to end-users is of prime concern. Proactive monitoring enables organizations to avoid such conditions by predicting potential problems before they occur. It focuses on identifying conditions that may lead to problems or that indicate that a problem may develop . This and enables you to implement corrective solutions before problems surface.

Alerts achieves this by focusing on the following:

  • The resources and objects of the sampled devices
  • The way your applications use those nodes to detect potential bottlenecks

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IT and operations staffs frequently ask questions likesuch as, “I "I cannot sit next to my console day and night looking for problems in the system. How can I find out immediately when something goes wrong?” and “How ," and "How can I find out a performance problem exists before receiving complaints from our end-users?"

Using Precise Alerts, IT and operations staffs can focus their valuable time on other activities. Alerts continuously and proactively monitors the health of critical applications.

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  • Precise for Web
  • Precise for SAP
  • Precise for J2EE
  • Precise for Microsoft .NET
  • Precise for Oracle
  • Precise for DB2
  • Precise for SQL Server
  • Precise for Sybase

These “Precise for” "Precise for" products provide a way to drill down into problematic tiers to identify and isolate root causes of performance problems. They can also assist in identifying and assessing solutions.

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Components of Alerts

Precise Alerts uses a distributed architecture that enables you to monitor performance in your entire application from a single control point.

The following figure below illustrates the Alerts architecture.

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  • Precise FocalPoint and a Web server that communicates with the client’s client's browser.
  • One Alerts FocalPoint that is installed on a system server ( or a dedicated server).
  • InformPoint agents that are installed on one or more servers in your application. These InformPoint agents sample information from all Precise products (only one agent installation is required for each server).
  • One InformPoint agent that is automatically installed on the server where Alerts FocalPoint is installed. This InformPoint agent samples the Status set metrics, and is also available for sampling metrics of Precise products. ( If this InformPoint agent is uninstalled, the metrics of the Status set metrics will not be available. ) See “Status set” on page 27For more information, see Status set.
  • One or more Internet Explorer windows may be activated on the client-side. Working with Alerts, you may open as many clients as you want.

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Alerts FocalPoint collects data from all InformPoint agents, stores it, and then processes it according to user requests. By processing data in its FocalPoint, Alerts keeps the consumption of your system’s system's resources at a minimum.

The Alerts FocalPoint software consists of the following components:

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The InformPoint agents process the retrieved data and report to the Alerts FocalPoint. Alerts FocalPoint then correlates this information to provide the current status of the different instances’ instances' performance in your application and to alert you to any problematic changes.

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Customized Metrics are designed to be executed on the instance server. An InformPoint agent must only be installed on the sampled instance server (using the Agent Installer) if one or more customized metrics for sampling the instance will be defined. For sampling all other Precise product metrics, InformPoint will be installed automatically on the same server of the Precise product FocalPoint server as part of the Precise product FocalPoint installation. InformPoint should not be installed manually using the Server List page (the third stage in the Precise Agent Installer process) if no customized metrics are going to be defined for sampling instances on this server.

The following figure below illustrates the typical architecture of InformPoint agents.

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In this example, Alerts monitors a Precise for SQL Server installation. The Precise for SQL Server installation includes two instances on different servers, SQSRV1 and SQSRV2. To enable Alerts to monitor the Precise for SQL ServerproductServer product, an InformPoint agent is installed on the Precise for SQL Server FocalPoint (Server 1). Alerts InformPoint collects the alerts data from the Precise FocalPoint product.

See “Creating customized metrics” on page 25For more information, see Creating customized metrics.

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How Alerts works

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