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The following table describes common terms used in this manual:wiki.

Table 1 Common terms used in this wiki

TermDefinition
AlertsAlarms raised by Precise for failed Process Chains or breaches/near-breaches of the SLA. The Alerts table, at the bottom of the main screen, displays all alerts raised by Precise.
CCMSCentral Control and Monitoring System.
Drilling down in contextDrilling down in context means that you can display additional information on a selected item by drilling down to another tab or view. The filter settings you define — for example, your selected BW instance and your selected time frame — are carried over to the other view or tab to allow you to continue analyzing the same subject from a different perspective. In other words, the information displayed when drilling down in context is always related to your original selection’s settings.
InfoPackageAn InfoPackage specifies when and how to load data from a given source system.
InfoProviderGeneric term for BW objects into which data is loaded or that display views of data. This data is analyzed using queries. An InfoCube is a type of InfoProvider.
MTEMonitoring Tree Element. In CCMS Alerts, Monitors contain MTEs and MTEs contain Objects.
Process ChainA sequence of background scheduled processes that are waiting to be triggered by an event. Process Chains are used for centrally controlling and monitoring processes.
ProcessBuilding block of a Process Chain with a defined beginning and end. Processes are synchronized one to another within the Process Chain definition.
Source SystemAn operational system that is used as the source or input to the ETL process. The source system can be either a SAP or a non-SAP system.

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For pre-installation requirements, see the Installing SAP Tier Collector section on page in the Precise Installation Guide.

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Click the Configuration button to open the Configuration dialog box. You can configure the following settings here:

Table 12 Configuration dialog box options

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Info

SLA and Email Alert settings are configured in the Precise AdminPoint. For more information, see the Configuring Precise for BW section on page in the Precise™ Precise Administration Guide.

Anchor
Refreshbutton
Refreshbutton
Refresh button

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The Control area of the screen includes three filters which affect both the Gantt and Alerts Table displays. The following table provides a short description of each of these filters:

Table 23 Filter definitions

FilterDescription
Instance selectorEnables you to select the BW instance whose information you want to analyze. By default, the first Precise for BW instance on the list is selected.
Select Process Chain Group selectorEnables you to select Process Chains by their BW group.
Show: All/Processes with alerts selectorEnables you to select whether to display all executions (All Process Chains) or only executions with alerts (Only Process Chains with alerts).

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Three time frames have been defined to allow you maximum flexibility in viewing and analyzing the information. The following table describes each of them.

Table 34 Definition of the timeframes

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The following table describes the content displayed in the Details area according to the Process Chain or Process selected in the Gantt.

Table 1-45 Details area content

Process Chain SelectedProcess (not loading) selectedProcess (loading) selected

General tab:

  • Full Name:
  • Technical Name:
  • Group:
  • Status: (OK, Failed)
  • Log ID:
  • Start time:
  • Work time: (hh:mm:ss)
  • Avg. Work Time:
  • Last Changed By:
  • Last Changed On:
  • Created On:

Breakdown:

  • ETL Phase (graphical breakdown of selected run):
    • Extract:
    • Transmission:
    • Transfer Rules:
    • Update PSA:
    • Reading PSA:
    • Update Rules:
    • Update:
    • Non-ETL

Trending tab:

  • SLA Breakdown for all executions
  • Trending
    Analyze Trends
       

General tab:

  • Full Name:
  • Variant:
  • Status: (OK, Failed)
  • Start TIme:
  • Work time: (hh:mm:ss)
  • Avg. Work Time: (hh:mm:ss)
    Analyze (Launches to Precise for SAP with context of the BI job)
    View Job Log (Displays the BI job log for the selected process)   

General tab:

  • Full Name:
  • Technical Name:
  • Source System Name:
  • Status: (OK, Failed)
  • Error message: (if status is Failed)
  • Start time:
  • Work time: (hh:mm:ss)
  • Avg. Work Time: (hh:mm:ss)

ETL Breakdown tab: (Graphical)

ETL Breakdown

This table displays the duration of each phase of the ETL process. additionally, it provides links to additional information.

  • Extract
    Analyze (Launches to Precise for SAP with context of the job in the Source System)
    View Job Log (Displays the Source System job log for the selected process)
  • Transmission
  • Transfer Rules
  • Update PSA
  • Reading PSA
  • Update Rules
  • Update
  • Maintenance
    Analyze (Opens the BI Activity popup screen – Details below)
    View Request log (Displays the log of the executed request)
  • BI Job
    Analyze (Launches to Precise for SAP with context of the job in the BI system)
    View Job Log (Displays the BI job log for the selected process)

InfoProviders tab:

  • Displays a table of all InfoProviders that are loaded. The table columns include the InfoProvider name, type, and the number of records updated.

BI Activity pop-up screen:

Displays a 3 column (Component, Duration, and Link) table with two rows:

  • First row: Application.
  • Component column: Request Time in BI.
  • Duration: Total request duration as measured in Precise for SAP.
  • Link: To Precise for SAP (for the request).
  • Second row: Database time (one line for each program identified)
  • Component column: Program name
  • Duration: Duration of program as measured by Precise for DB.
  • Launch: To Precise for DB for that particular program.

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To add more Monitors, see the Configuring Precise for BW section on page in the Precise™ Precise Administration Guide.

The left side of the CCMS Alerts tab displays a tree showing a list of active monitors. The right side displays a table showing all the Alerts for the selected entity (monitor) in the tree.

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Pulling alerts from a Central Monitoring instance is supported. This is configured by indicating the instance name in the configuration file. For more information, see the Configuring Precise for BW section on page in the Precise™ Precise Administration Guide.