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User information provided is not valid

The most common cause of this error is a problem with the Default User set up.

  • Check that the Default User (DFTUSR) has been properly specified using the Web Administrator
  • Check that the user profile being used with Default User exists.
  • Check that the password provided for the Default User is correct.
  • Test that the user profile and password are correct by using them to sign on to the Server.

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