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We recommend using the root account for ESX monitoring. If the root account is not available, you can add an Uptime Infrastructure Monitor user with the following instructions:

  1. SSH login to the ESX system as root.
  2. Create your Uptime Infrastructure Monitor user: > adduser –p PASSWORD uptime
  3. Edit /etc/vmware/hostd/authorization.xml as shown below. You will need to:

add the stanza for the new user (copy it from the vpxuser stanza and change the id and ACEDataId)
increase the NextAceId value. ha-folder-root 10 false true -1 root ha-folder-root 11 false true -1 vpxuser ha-folder-root 12 false true -1 uptime 13

  1. Restart vmware-hostd: > /etc/init.d/mgmt-vmware stop > /etc/init.d/mgmt-vmware start
  2. Wait about 5 minutes for hostd to restart.
  3. Add your ESX system to Uptime Infrastructure Monitor.
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