For all issues, you must produce a trace file. Here are two examples: one that locates the shared Cloud Account ID License file, and one that does not.
Successful Cloud Account ID Licensing Trace File Extract
Note the expected licenses being added immediately after this line at the end of the trace:
MESSAGE : fopen C:\Program Files (x86)\Common Files\LANSA\x_lic_7754_88040364.5.lic
| BEGIN_FUNCTION : X_PDF_Licence_Operation started | LIC | Level 2 | X_PDF_Licence_Operation | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 684 | 04:46:34.180251 |
| BEGIN_FUNCTION : LoadLicenceFile started | LIC | Level 2 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1312 | 04:46:34.180870 |
| MESSAGE : Loading License file | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1323 | 04:46:34.181525 |
| BEGIN_FUNCTION : IsInAWS started | LIC | Level 2 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 712 | 04:46:34.182207 |
| MESSAGE : Checking Cloud registry = AWS | LIC | Level 3 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 720 | 04:46:34.183173 |
| MESSAGE : Cloud key found | LIC | Level 3 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 729 | 04:46:34.184525 |
| MESSAGE : Cloud value found | LIC | Level 3 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 732 | 04:46:34.185767 |
| END_FUNCTION : IsInAWS ended | LIC | Level 2 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 739 | 04:46:34.186940 |
| MESSAGE : Look for Cloud Account license file AWS only | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1364 | 04:46:34.188618 |
| BEGIN_FUNCTION : GetCloudAccountId started | LIC | Level 2 | GetCloudAccountId | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 821 | 04:46:34.190028 |
| BEGIN_FUNCTION : IsInAWS started | LIC | Level 2 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 712 | 04:46:34.191298 |
| MESSAGE : Checking Cloud registry = AWS | LIC | Level 3 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 720 | 04:46:34.192129 |
| MESSAGE : Cloud key found | LIC | Level 3 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 729 | 04:46:34.192760 |
| MESSAGE : Cloud value found | LIC | Level 3 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 732 | 04:46:34.193359 |
| END_FUNCTION : IsInAWS ended | LIC | Level 2 | IsInAWS | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 739 | 04:46:34.193942 |
| MESSAGE : Fetching AWS Account ID | LIC | Level 3 | GetCloudAccountId | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 831 | 04:46:34.194490 |
| MESSAGE : AWS Account ID found 775488040364 | LIC | Level 3 | GetCloudAccountId | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 849 | 04:46:34.195913 |
| END_FUNCTION : GetCloudAccountId ended | LIC | Level 2 | GetCloudAccountId | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdfcert.cpp | 875 | 04:46:34.196594 |
| MESSAGE : Model and CPU 7754 88040364 | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1400 | 04:46:34.197201 |
| MESSAGE : fopen C:\Program Files (x86)\Rob\WAM Application\X_Win95\X_LANSA\x_lic_AWS_775488040364.6.lic | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1427 | 04:46:34.197800 |
| MESSAGE : fopen C:\Program Files (x86)\Common Files\LANSA\x_lic_AWS_775488040364.6.lic | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1464 | 04:46:34.198708 |
| MESSAGE : Adding license CLT | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1667 | 04:46:34.209591 |
| MESSAGE : Adding license IXX | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1667 | 04:46:34.210070 |
| MESSAGE : Adding license LCE | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1667 | 04:46:34.210499 |
| MESSAGE : Adding license LXX | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1667 | 04:46:34.210926 |
| MESSAGE : Adding license NET | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1667 | 04:46:34.211376 |
| MESSAGE : Adding license WEB | LIC | Level 3 | LoadLicenceFile | C:\dev\Trunk\work\x_win95\x_lansa\src\x_pdf7.c | 1667 | 04:46:34.211803 |
LIC Level 3 1667
LIC Level 3 LoadLicenceFile 1667
LIC Level 3 LoadLicenceFile 1667
LIC Level 3 LoadLicenceFile 1667
LIC Level 3 LoadLicenceFile 1667