The Idera wiki includes a comprehensive online Help system as well as additional resources that support you as you install and use Idera products. You can also search multiple Idera support solutions, available at http://www.idera.com/support/faq.
Additionally, Idera helps you by providing:
- 24/7 technical support for critical issues.
- Availability to report cases and access a web-based customer portal for update status.
- Access to our Knowledge center where you can find FAQs, How To’s, Best Practices, and Webcasts.
This wiki includes the following Web browser minimum requirements:
- Internet Explorer 8.0
- Mozilla Firefox 4
- Google Chrome 6
You can access the Idera SQL Elements Help system through the HELP option on the top right section of any tab or by clicking the question mark ( ?) on any dialog window.
You can print a help topic from the wiki using the Print function in your browser.