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The following instructions guide you through the installation of SQL Safe Management components in a clustered environment. 

Install the IDERA Dashboard on another Server because it is not supported in a clustered environment.

  1. Log on with an administrator account to the clustered environment where you want to install SQL Safe.
  2. Run SQLSafeBackupInstall-{32|64}bit-version.exe in the root of the installation kit.

    Run the installer on all the cluster nodes where you want to host your SQL Safe Management Service, whether active or inactive.

  3. In the installation wizard, select Custom, click Next.
  4. Select to install SQL Safe Backup only.
  5. Review the license agreement. To accept this license agreement, select the I accept the terms and conditions checkbox. Click Next.
  6. Determine the registration of SQL Safe with an existing IDERA Dashboard. By default, the option Yes is selected. As your IDERA Dashboard is located on a remote server, then specify the Server Name that hosts the SQL Safe Management Service and the Port number of this server. Type administrator credentials to access this Dashboard and click Next.
  7. Specify the Destination Folder where you want to install the SQL Safe Backup application. Click Next.
  8. Specify the Clustered SQL Server Instance, Database Name, and Authentication you want to use for the SQL Safe Backup Repository.
    By default, the Windows Authentication is selected. If you want to use the Microsoft SQL Server Authentication, select this option and specify the login name and password for this account, and click save.
    Before you continue, you can Test Connections to make sure the SQL Server instance is connected. Then, click Next.
  9. Specify the Service Accounts under which the SQL Safe Backup and IDERA Dashboard will run.
  10. Specify the account to be used by the SQL Safe Backup Management Service to connect to the SQL Safe Backup Repository Database.
    By default, the Windows account specified on the previous step is selected. If you want to use the Microsoft SQL Server Authentication, select this option and specify the respective SQL Sever login credentials, and click Next.
  11. Once SQL Safe is ready to install, review the settings you selected and click Install. If you want to edit your settings, select back and make your changes.
  12. When the installation completes, you can either:
    • Go to the Start Menu: select IDERA - SQL Safe Management Console.
    • Configure the Firewall.
    • Launch the SQL Safe Management Console.
    • Click Finish.

Before you begin, open the Windows Services application (services.msc), find the SQL Safe services (SQLsafe Backup Service, SQLsafe Management Service, SQL safe Filter Service, SQL Safe Management Service, SQLsafe OLR Service, SQLsafe Collection Service, SQLsafe Rest Service), and Stop all the service status. Then, open each of the SQL Safe service properties and set their Startup Type to Manual.

If you are installing a new deployment, you must also configure the Management Service as a Generic Service Resource. Follow the steps below to perform this action.

If you are performing an upgrade, the upgrade automatically choose the correct components for you. To make the repository database clustered, simply specify a Clustered SQL Server to host the Repository database.

Configuring the SQL Safe Management Service as a Generic Service Resource using Windows Server 2008/ Windows Server 2008 R2 and later


After installing the SQL Safe Management components on your cluster nodes, create the clustered service resource to allow SQL Safe to recognize the cluster nodes.


To create the clustered service resource:


  1. Log onto the currently active cluster node using an administrator account, and then start the Microsoft Failover Cluster Manager application named cluadmin.msc.
  2. Go to Roles on the left side of the pane, select the SQL Server Instance role.
  3. Right-click on the SQL Server role, and then select Add Resource > Generic Service.
  4. The Select Service wizard opens with a list of all services installed on the computer. Select the SQL Safe services (SQLsafe Management ServiceSQLsafe Collection Service, and SQLsafe Rest Service) required to configure as a Generic Services. You cannot perform the operation for all of them at the same time. You have to perform the following operation for each one. Select the SQLsafe Management Service and click Next. On the Confirmation window, click Next. The wizard configures the service as displayed on the Configure Generic Service window, and then displays the Summary window.
  5. Repeat the steps 3 and 4 with the SQLsafe Collection Service and the SQLsafe Rest Service.
  6. Configure your service dependencies. Go to the Roles Section of the  
  7. Complete the New Resource Wizard to create the SQLcompliance Collection Service.
  8. Right-click the service you just created, and then select Properties.
  9. On the General tab, check the Use Network Name for computer name check box.
  10. Click Add to add a new root registry key.
  11. Type Software\Idera\SQLcompliance, and then click OK.
  12. Start the new generic service by bringing the resource online.


  1. Open the Windows Failover Cluster Management application named cluadmin.msc.
  2. Right-click the application, and then select  Add a resource > 4 - Generic Service.
  3. On the Select Service window, wait while the services populate the fields with a list of services installed on this computer.
  4. Click SQL Safe Management Service, and then click Next.
  5. On the Confirmation window, click Next. The wizard configures the service as displayed on the Configure Generic Service window, and then displays the Summary window.
  6. On the Summary window, click Finish.
  7. Right-click your new Generic Service resource, and then select Properties. SQL Safe now displays the SQL Safe Management Service Properties window which contains many tabs.
  8. On the General tab, check the Use Network Name for Computer Name check box.
  9. On the Dependencies tab, add the Network Name and IP Address resources belonging to this application.
  10. On the Registry Replication tab, click Add.
  11. In the root registry field, type the following text:

    Software\IDERA\SQL Safe\Management Service

  12. Click OK.
  13. On the SQL Safe Management Service Properties window, click OK.
  14. Right-click your new Generic Service resource, and then select Bring this resource online. Your SQL Safe Management Service is now configured for cluster failover.
SQL Safe  is a high-performance backup and recovery solution for your SQL Servers. Learn more > >

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