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Uptime Infrastructure Monitor displays a list of recent Knowledge Base articles in the My Portal panel. This list is fed to the My Portal panel via RSS (Really Simple Syndication, a method for delivering summaries and links to web content). Click the title of the article to open it in your web browser. Note
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If your monitoring station accesses the Internet through a proxy server (for security purposes), you may see the following message in the My Portal panel: "Uptime |
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cannot get the latest knowledge base articles |
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from https://support. |
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uptimesoftware.com/. Click here to read what's new." |
To access the RSS feed, change the proxy information in the Configuration panel by following these steps:
- Access the Config tab in the Monitoring Station web interface.
- Click Uptime Configuration to display the configuration panel.
- Add the following entries to the text box:
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- httpProxyHost
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- . Type the host name of the proxy server that the
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- monitoring station uses to access the Internet (e.g. httpProxyHost=proxy. yourdomain.com).
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- httpProxyPort
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- . Type the port through which the
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- monitoring station communicates with the proxy server (e.g. httpProxyPort=8080).
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- rssFeedUrl
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- . Type the URL of the RSS feed (e.g. rssFeedUrl=http://support.uptimesoftware.com/rss/kb.xml).
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- httpProxyUsername
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- . Type the user name required to use the proxy server.
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- httpProxyPassword
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- . Type the password required to use the proxy server.
- Click Click Update to save the changes.