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There is a known issue in Uptime IM Infrastructure Monitor 7.7.2 where the " HTTP (Web Services) " monitor does not handle redirects properly. The monitor will have has a Status of OK and report the Server Response as 302 instead of following the redirect to the next page. This will be is addressed in Uptime IM 7.7.3.

In the meantime, a patch is available to resolve this issue.

To download and apply the patch, please follow these instructions:

1. Download the patched uptime.jar file from the Support FTP site:
   • Site: ftp://supportftp.uptimesoftware.com
   ^{Image Removed}
   • ^{Image Added}
   • User: ftpdrop
   • Pass: uptimecss9
   • File: migration/v7.7.2/uptime.jar
2. Stop the Uptime Data Collector service (uptime_core on Linux).
3. Rename the original <uptime_dir>\core\uptime.jar file to uptime_orig.jar to back it up.
4. Drop the patched uptime.jar file into the <uptime_dir>\core directory.
5. Start the Uptime Data Collectore Collector service.
6. Browse to the affected HTTP monitor, and then click Test Service Monitor to verify the monitor returns expected output again.